Concierge Developer Platform
Connect Concierge without crossing customer boundaries.
Build with released APIs and signed connector contracts. Every credential, installation, event, and record remains account- and site-scoped.
Actions runtime
Request an already-approved customer action without exposing provider credentials.
Ticket API
Read and update site-scoped service requests from an external work system.
CRM Webhook
Receive approved records through signed, idempotent delivery.
CRM inbound
Return narrowly approved contact and priority changes.
Site-scoped access
Create credentials only after signing in to an authorized Concierge account.
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Build
Public evidence assessments
Queue a public product evidence assessment, poll its truthful state, and preserve human decision ownership.
Actions and integration runtime
Place approved Concierge Actions on a website and understand the public runtime boundary for payment execution.
Ticket API
Read, synchronize, and respond to Concierge service requests from a site-scoped external system.
CRM Webhook
Receive mapped Concierge records through a signed, versioned middleware contract.
Routing webhooks
Receive sales, support, and handoff alerts at a customer-configured HTTPS destination.
CRM inbound updates
Return approved CRM fields to linked Concierge records through a signed, replay-safe endpoint.
SDKs and connectors
Build against the released HTTP contracts today and understand where native connectors fit.
Reference
API reference
Review the allowlisted external operations and download the public OpenAPI contract.
Errors and troubleshooting
Turn authentication, validation, conflict, and dependency failures into safe operator actions.
Rate limits and retries
Back off safely without creating duplicate records or retry storms.
Security checklist
Protect credentials, verify signatures, isolate tenants, and minimize retained customer data.
Public by design, managed by sign-in
Anyone can read the stable developer contract. Only authenticated users with access to a Concierge site can create credentials, connect middleware, or view integration health.