Connect
Handoffs
Handoffs tell Concierge where to send visitors who need sales help, support, or follow-up.
Messages comes first
Messages keeps the record of visitor requests and the working conversation. Connected destinations help the team notice and respond faster.
Destination types
- Slack: fast team alerts.
- Telegram: alerts to a Telegram group, channel, or direct chat.
- Taskologic: follow-up tasks and shared work tracking.
- Email: simple owner notifications.
- SMS: urgent owner or specialist pings.
- Custom app: a custom destination for teams that already use one.
- WhatsApp: managed alerts for opted-in team numbers when business setup is complete.
Recommended start
Start with email, Slack, Telegram, or Taskologic for team visibility. Add SMS when the business has configured text follow-up and the moment truly needs fast attention.