Test
Preview Concierge
Preview lets you test how Concierge answers before visitors use it.
What to test
- Questions about the homepage and main offer.
- Pricing and plan comparison questions.
- FAQ, policy, and objection questions.
- Contact and support questions.
- Questions that should go to a person.
What good looks like
A strong answer is specific, concise, and written like Concierge is part of the company team.
Test handoffs
Ask a question that should need a person, then confirm Concierge sends the request to Messages and any connected destination.
Next step
After Preview feels ready, connect Messages, send a test alert, then publish Pages or install Concierge on the existing website.