Review

Review Site Brain

Site Brain is the approved knowledge Concierge uses to answer visitors and decide when a person should help.

Concierge should sound like part of the team. Edit anything that feels generic, vague, or unlike the business.

What Concierge learns

  • Business summary and audience.
  • Products, services, plans, and common questions.
  • Pricing signals, policies, and contact paths.
  • Tone, urgency, and when a person should join.

Review cards

Approve strong cards, edit cards that need better language, and remove anything Concierge should not use.

What good looks like

  • Answers are specific to the business.
  • The wording feels clear and natural.
  • Important claims match what the site says.
  • Handoff language tells visitors what will happen next.

After review

Move to Preview. Ask realistic visitor questions and return to Site Brain if an answer needs better context or a better voice.