Explain treatment categories
Describe published services, locations, consultation processes, preparation information, and starting-price guidance without making personalized recommendations.
Med spas
AI Receptionist for Med Spas and Aesthetic Clinics
Med-spa visitors often arrive with high purchase intent but need help understanding treatment categories, consultation steps, preparation, and who should answer personal suitability questions. Concierge handles the approved administrative path and routes clinical decisions to qualified staff.
Primary intent
Convert aesthetic-service interest into prepared consultation and callback requests.
Best for
- Medical spas
- Aesthetic clinics
- Dermatology-adjacent cosmetic practices
Why Concierge
- Treatment-category guidance
- Consultation-intent capture
- Clinical and claims boundaries
Why it matters
Turn treatment interest into a prepared consultation.
Aesthetic visitors need clear service information and a confident next step. Concierge explains approved treatment categories, captures goals and timing, and routes suitability, contraindication, expectation, and medical questions to qualified clinic staff.
Understand consultation intent
Capture the visitor’s area of interest, desired timing, preferred location, prior-customer status, and best follow-up route.
Protect clinical and claims boundaries
Avoid determining candidacy, promising results, interpreting side effects, or giving medical advice; route those questions to appropriately qualified staff.
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Read moreExample conversation
A visitor arrives with a real question.
Visitor
Would filler or Botox work better for me?
Concierge
I can explain the clinic’s published service categories, but I can’t recommend a treatment or determine suitability. I can help you request a consultation with the clinical team.
Qualified outcome
High-intent treatment question converted into a bounded consultation request.
Connected experience
Concierge answers, then knows when to route.
Treatment chat
Consultation request
Clinic callback
Location routing
Built for med spas
The questions, boundaries, and routes above are part of this industry’s operating model. They are not a city-name or industry-name swap applied to generic chatbot copy.
FAQ
Common questions about Med Spas
Will Concierge recommend an aesthetic treatment?
No. It can explain approved general information and consultation steps. Suitability, risks, expected outcomes, and treatment recommendations belong to qualified clinic staff.
Can it discuss pricing?
It can repeat approved published or starting prices and explain when a consultation is required. It should not generate a personalized quote.
Can it route leads by service or location?
Yes. The clinic can use treatment category, location, timing, and other approved intake context to route the request.
GoPro preview
Build a better med-spa consultation path.
Send the site and Concierge will demonstrate service guidance, lead qualification, clinical boundaries, and human follow-up.