Identify the journey
Determine whether the visitor wants to buy, sell, rent, list, manage, or ask about a specific property or service.
Real estate
Real-estate visitors arrive with very different goals. Concierge identifies whether someone is buying, selling, renting, or seeking property services and routes the inquiry without inventing listing or market information.
Primary intent
Why it matters
A real-estate website serves several journeys. Concierge identifies the visitor’s role, location, property type, timing, and next step, then routes the inquiry without inventing listing details or market claims.
Determine whether the visitor wants to buy, sell, rent, list, manage, or ask about a specific property or service.
Capture location, timing, property type, budget range when appropriate, and the preferred communication path.
Send the opportunity to the correct agent, team, property manager, or human follow-up path.
Keep exploring
Add an AI website agent and website concierge that answers visitor questions, qualifies leads, and routes real opportunities to the right person.
Read moreConcierge voice gives visitors a simple way to hear answers and move into the right follow-up path when a person should help.
Read moreConcierge helps route real conversations to the right human when a visitor needs help, sales, support, or follow-up.
Read moreExample conversation
Visitor
I may sell my home in The Heights later this year. Where do I start?
Concierge
I can explain the team’s published seller process and help arrange the right conversation. Is the home your primary residence, and what timing are you considering?
Qualified outcome
Seller intent, neighborhood, and timing routed to the listing team.
Connected experience
Built for real estate businesses
The questions, boundaries, and routes above are part of this industry’s operating model. They are not a city-name or industry-name swap applied to generic chatbot copy.
FAQ
It can use approved and current information supplied by the business. It should not invent availability, pricing, or property details.
Yes. Routing can use the journey, location, property type, or other approved rules.
It should not create an unsupported valuation. It can explain the published valuation process and route a seller to the right human.
GoPro preview
Send the site and Concierge will demonstrate buyer, seller, renter, or owner qualification using the information already published.