Concierge legal
Policy Changes
A readable change log for material updates to Concierge public legal, privacy, and trust resources.
Last updated: August 19, 2026
August 19, 2026
- Reorganized the complete legal suite into consistent core policy, privacy and trust, business, and reporting resources.
- Expanded the Privacy Policy to cover website scanning, customer growth, live navigation, voice, provider connections, and Google API data.
- Added explicit cookie choices and consent-gated optional public-site analytics.
- Added access, correction, portability, restriction, consent withdrawal, sale/share opt-out, appeal, and deletion request workflows through Privacy Choices.
- Added the Security Overview, Data Retention Notice, Accessibility Statement, Data Processing Addendum, Subprocessors, Security Reporting, and Copyright and DMCA.
- Expanded Terms, Acceptable Use, AI Disclosure, Cookies, Data Deletion, and Report Abuse content.
August 13, 2026
- Published the verified public data-deletion request and tracking workflow.
- Documented operational evidence and limited-retention handling for completed deletion cases.
May 6, 2026
- Published the initial public privacy, terms, AI, cookie, acceptable-use, and abuse-reporting resources.
How notice works
We post the revised date on each resource. If a change materially affects an active customer's rights or use of the service, we may also provide account, product, or email notice where required. Continued use after an effective change is governed by the applicable agreement and law, not by cookie-banner language.